One of the most important tasks that we are going to develop as leaders of a group is to identify the weaknesses and strengths of our team as an entity and of the members of the group individually, in order to optimize these skills and put them at the service of the company.
Although there are companies specialized in Business Coach Melbourne, which perform an evaluation of these weaknesses and strengths, we will see some guidelines to improve our leadership capacity and allow us to develop this task ourselves.
What is business coaching?
This concept of business coaching refers to a series of techniques and tools that are applied in the workplace in order to achieve maximum productivity and effectiveness in the development of the functions of a working group.
Therefore, business coaching will be developed directly on the workers who make up the team, both employees and managers, to know the strengths and weaknesses and develop an action plan aimed at the company’s excellence, promoting the former and eliminating, as far as possible, the second.
Depending on the type of techniques we apply and when we do it, we can obtain a thorough evaluation of the human resources under our supervision. Through corporate coaching we can detect the strengths and weaknesses of workers, but also improve interpersonal relationships, find solutions to specific problems, avoid future conflicts, promote teamwork or select the right personnel for the positions.
For this, we will carry out individual or collective coaching sessions where, through questions, we will draw conclusions about the field we are dealing with, and then apply the measures that correct the errors and promote the correct answers.
How to improve business coaching?
Although you may feel lost in your first business coaching session, following a series of strategies you will see how the meeting unfolds without incident.
- Planning . It is very important that we know what we want to achieve with the coaching session: organize the team based on its strengths, reduce production times, solve a problem of the procedure … Based on our objective, we will raise the points we will address with employees.
- Approach . A meeting of the boss with the employee can be seen by the worker as a punishment or a reprimand. In this sense, we must explain what the session really consists of and what the objectives are, so that the team member does not start the meeting from a position of rejection or fear. You should feel free to speak, show your opinion and know that your contribution will be part of the improvement process even when it comes to finding the weaknesses of it.
- More listening and less dialogue . The coaching session is not a conversation with our interlocutor, but it is about getting the broadest picture possible of your vision of the matter and provided independently by the person, so we must limit ourselves to ask the necessary questions to obtain it . If we contribute too much information or our own assessment, we risk contaminating the employee’s opinion or directing their response. Therefore, it is not recommended that we make value judgments about the answers and limit ourselves to listening.
- Careful language . If we seek a frank response, we must reject any question that can be understood as an attack or a criticism. To achieve this, we will formulate the questions in the most aseptic way possible, fostering the worker’s collaboration.
- Absolute discretion . Imagine that we got a very participative and successful coaching session, but as soon as it ends we dedicate ourselves to tell the details of the conversations to the rest of the company. The effort of all will go to the bottom and the confidence obtained will never be present in future meetings.
- Development and supervision . Once we have all the information provided, it is time to use it. At the end of the relevant sessions, we will have to analyze the conclusions we have reached and draw up an action plan for the future. Without this last step of development and control of execution, there will be little business coaching.