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Confidentiality
Career
Management
Tell us about Yourself
Settling
into a new position
CONFIDENTIALITY
As
a 'boutique' search firm, Stanford Lucerne does not have large numbers
of staff dealing with confidential information, and can guarantee
that any details you provide about yourself are treated with the
utmost discretion. We will not pass on any of the information you
provide to anyone outside the firm without your consent. This applies
not just in the year or two after you provide us with the information.
It is an unlimited commitment.
CAREER
MANAGEMENT
  Summary
- Update
and enhance your employability.
- Think
of yourself as a business.
- Keep
people informed about yourself.
The
world of work has fundamentally changed. Individuals can no longer
expect to work with one company during their entire working life
– nor do most want to. They now take responsibility for, and potentially
have more control over, their careers.
In
order to be ready to take advantage of opportunities and avoid the
pitfalls, you need to:
- Constantly
update and enhance your employability - keep up to date with your
field of knowledge, add to it, take on tasks which either add
to your experience or enable you to display your skills, remain
flexible so that you can easily change your working environment.
- Think
of yourself as a service business - and if you are full-time employed,
think of your employer as your only customer, one on which you
are wholly dependent. You should regularly ask yourself "Is
this customer the one best able to make full use of my resources?"
Does this customer still need my services?" "Does this
customer want to work with me?" Will this customer have the
right kind of work for me in the future?" "What is happening
to this customer's own market - and how do I need to prepare for
it?" "Will this customer still be able to pay me next
year?" Take appropriate action depending on the answers.
- Keep
people informed about yourself. Identify where your strengths
are, and make sure industry contacts are aware of them – through
the achievements that display those strengths or through occasionally
dropping information about yourself into the conversation. Network
both in your own organisation and outside it.*** And make sure
that details about yourself are available to selected consultancies
that you can trust. Then if there are opportunities that would
fit your background, at least you can be made aware of them -
even if you are not currently actively seeking a move.
***
Regarding external networking opportunities, you may want to check
out the
website www.internationalexecutives.org.
TELL US ABOUT YOURSELF
You
can easily keep us informed with any or all of the following steps:
- Fill
in as many as possible of the brief details requested here. They
allow for quicker identification of you as a possible candidate
if there is a search that could fit your background.
- E-mail
your CV, or send it to Lucerne House, 86 Weydon Hill Road, Farnham,
Surrey, GU9 8NZ, United Kingdom. Do take a moment, though to fill
in the brief form below as well.
- Keep
us up-to-date with any changes by simply repeating this process.
See
under "Confidentiality" above: we will not pass on any information
to anyone outside the firm without your permission.
Our
first priority is to carry out highly focused and targeted searches
to fulfil very specific client requirements. If possible your message
will be acknowledged – but please bear with us if client pressures
are taking all our attention......
FORM
This
form does not accept attachments. Your CV should be sent by  
 E-mail
SETTLING INTO THE NEW POSITION
The
following are some brief, general thoughts about the challenges
of settling in to a new company. Most of them are statements of
the obvious, but as such can also serve as timely reminders. For
any one individual, only some of the issues drawn to your attention
here will apply - but all of them are interesting as pointers to
the kind of problems that can arise. While these suggestions are
good generalisations, bear in mind as you read them that particular
situations will demand particular responses.
Leaving
your current organisation
Just
be aware that this can be an emotionally difficult time. If you
are serving out a period of notice, it is natural for the organisation
to start settling into the way things will be without you before
you have actually gone. Meetings that are called may no longer need
your presence; even conversations in the corridor about future plans
may no longer include you. Given the pace at which businesses move
now, it is easy to start feeling marginalised; you could feel like
yesterday's person there before you have an identity as today's
person with your new employer. It is even easy to start feeling
that people you thought were friends are turning out to be no friends
at all. Actually, it is simply a shifting relationship - and frequently
ex-colleagues become good personal friends.
Culture
shock
Be
prepared for the adjustments you will need to make. Joining a new
organisation can be a shock. You will almost inevitably find the
culture, methods, people and business operation alien in some ways.
You
should by now have a pretty clear idea of what the job is, though
you may not have any formal job description with all the details
spelt out. Ideally, you have met not only your immediate boss, but
also a number of colleagues and subordinates. Even in the most careful
and thorough companies, however, these meetings will have given
you only superficial impressions of the people you will work with.
So take nothing for granted. The home team may be welcoming, or
hostile, or a bit of both.
Proceed
with caution
In
any case, enter the new environment with the utmost caution during
the first vital months. Check out the ground carefully and concentrate
initially on observation rather than innovation - unless there is
a good reason to do otherwise. To begin with aim to "fit in" in
your manner, approach and dress. (Now that informal wear is almost
de-riguer in many industry sectors, don't be misled into thinking
this is necessarily seen to be appropriate for external meetings;
it usually is not.) Unless you are sure of your ground do not get
into arguments, or express views, which run counter to the way things
are done, just yet. And bear in mind that even if the culture is
highly informal on the surface, there will be plenty of unwritten
rules.
Observe,
question, listen
In
most organisations, particularly the large traditional ones, you
should have, or be able to get, an organisation chart, which shows
you how it is formally structured. Watch, though, to see whether
the formal structure is in fact the 'real' functioning structure.
Who are the informal leaders? Who sets the pace and carries weight?
Whose good opinion is essential if decisions are to be taken and
successfully implemented?
Much
of this information will emerge as you introduce yourself to your
own new team and listen to what they have to say. Don't start by
telling them what you expect of them. Listen to them and ask them
about their problems and priorities. The constructive ones will
tell you their ideas about how improvements can be achieved. It
is worth storing these away, since among the favorite hobbyhorses
you will usually find some sound suggestions which you can develop
later, as your perspective of the business grows. Before venturing
your own ideas and opinions, acquire whatever information already
exists on the subject – reports, procedures, written and unwritten
rules. In most companies, it is a mistake to be in a great hurry
to change things dramatically. Early headlong activity raises levels
of expectation, and when these are no longer met disappointment
can set in. Companies in highly dynamic markets, however, frequently
operate on a basis of 80% knowledge because by the time they have
the last 20% the first has already changed and they have missed
the opportunity. Instead of "Ready, Aim, Fire" it is "Ready, Fire,
Steer...." So in these companies the need to gain information before
making changes needs to be balanced against the prevailing culture
of speed, or credibility with the team will be lost.
Remember
to be sensitive about company loyalties. If you continually tell
your new colleagues how much better things were done in your last
company, or how highly you were regarded, they are more likely to
resent your intrusion into their team. Once you join a new organisation,
you are bound to find out things they did not tell you at interview,
and there are likely to be a few negative discoveries. Just keep
your own statements positive. And balance opinions from staff against
your own personal judgement.
If
you are the Chief Executive
If
you are the person who takes the ultimate responsibility, you will
almost certainly have first to look at the market place and assess
how well you are performing in it and how you can perform better.
From this you will appraise the organisation structure and the executive
talent at your disposal and will make such alterations as you think
fit. But as part of doing this you need to talk to your subordinates,
at all levels, and all the pointers noted above apply: learn their
views and understand why things are as they are. You should be observing,
asking questions and listening to the answers. You need to establish
communications and part of this means establishing respect and confidence
amongst your employees.
In
certain cases quick action may be essential. If the company is losing
money, if cash flow is a severe problem, if there are obvious or
dangerous malpractices, then rapid decisions must be made. If, on
the other hand, it is in reasonable shape, take time before making
major alterations. You might, though, consider whether making some
small changes early on will establish your presence, and that you
are in charge.
Managing
your boss.
This
is central to success. However effectively you manage subordinates,
you will not succeed if you fail to manage your boss. Learn quickly
how he or she likes to work. Find out what is expected of you. Ask
colleagues. Even if you are the Chief Executive, someone has hired
you - and many of the following hints will still apply.
Find
out how your boss prefers to communicate. Some people like to have
written reports so that they can be familiar with the information
before a meeting. Others may prefer frequent informal talks and
may not want to be bothered about details. Since you and your boss
are in partnership, you need to know these preferences and to observe
them.
During
the first week or two there will probably be a few important meetings,
which will lay the foundations for the relationship between the
two of you. Be sure that you and your boss establish early on what
are your objectives and priorities, and that you have clarified
what are the expectations and the terms of reference within which
you will work. At first, don't be in a hurry to voice your own opinions
but listen carefully. Once you have had time to find out what is
going on in the company, and to hear your colleagues and subordinates'
views, you may have a few well-founded views; but even then, be
careful to avoid any hint of criticism, since you may be criticising
arrangements put in place by your boss.
If
your plans involve significant changes in procedure or in your subordinates'
roles, be careful to gain approval for what may be actively resisted.
Apart from anything else, this keeps your boss informed and possibly
prepared for the resistance. Generally, it is wise to make haste
slowly when you are planning major changes. Subordinates will accept
change much more readily if they have the time to get to know you.
During
those first few weeks, it is a good idea to set a time for a review
meeting three or four months later. In the meantime, keep notes
of the points you will want to raise, and any new ideas you may
have introduced or considered. Depending on your boss's preferred
communication style, you might submit a brief report, and a list
of what you would like to discuss, about a week before the planned
meeting.
By
managing yourself and your boss in this way - with discretion, and
without being overly pushy - you will help your boss to manage you
in the way that is best for you. You will be managing by maintaining
good and effective two-way communication between you. You will not
be frightening to your boss - which would damage your future - but
will be seen both as a support and as a supporter.
Sponsors
One
of the secrets of long term success in organisations is to create
sponsors as part of your new entry programme. Seek out people with
influence whose views you respect, so that they can provide support
and guidance and act as your champion. This relationship programme
should be a key part of your settling in plan. Your sponsors will
help when things go wrong or when relationships turn sour.
And
finally............
Put
all your energies into the new work that is now your future. Believe
in your own ability to succeed in the new job. If you joined the
organisation through executive search, you will have the confidence
of knowing that you were chosen through a rigorous process, carefully
compared to other well-qualified candidates, and that you have the
qualities your new employer was looking for. As you become a contributor,
you will gain recognition throughout the organisation.
Bear
in mind that the consultant who was involved in assisting the organisation
to find and select you will be keenly interested in your success.
Do not hesitate to pick up the phone and discuss any concerns or
problems that may be emerging for you. Two heads are generally better
than one in finding the right way to sort them out.
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